Dave Rogers received his bachelor's degree in chemical engineering from Washington State University and joined Chevron in as a designs engineer in Richmond, Calif. He has held a variety of operating and staff management positions during his year career with the company.
Comments The new chief executive officer of Rogers Communications Inc. Guy Laurence, the British corporate business plan rogers who took over as CEO in December, conceded that "we are not on form" as a company, but he said the restructuring announced Friday will allow Rogers to turn its prospects around in the coming years and become more agile.
The plan brings several high-level departures that will shake up the company's senior ranks and shift members of the Rogers family away from daily operations to focus on long-term strategic goals. It also takes aim at poor customer service by promising to unravel a tangled mess of corporate structures and separating consumer concerns from business priorities.
Story continues below advertisement The restructuring comes amid an intensely competitive telecommunication's landscape. For Rogers that has meant limited growth in wireless customers, recent declines in cable subscribers and a lagging stock price.
The new setup gives Mr.
Laurence firm control of operations and puts deputy chairman Edward Rogers, son of the late founder and CEO Ted Rogers, in line to one day take over as chairman. Rogers currently holds an executive post as well as heading a family trust that controls the company through multiple voting shares.
Rogers is giving up his operating duties to focus on the board, but sources say he is believed to be in line to one day replace chairman Alan Horn when he steps down.
His sister, Melinda Rogers, is also leaving her role as a senior vice-president but she will remain on the board. Laurence said he and the Rogers family discussed the new arrangements for months and everyone agreed to the changes. This is a Canadian family business, let's be very clear about that.
Story continues below advertisement Story continues below advertisement "We don't know how to play as an orchestra," Mr. Laurence told reporters after a five-hour briefing with the company's most senior staff.
Laurence said Rogers has "neglected our customers over recent years" — something he insisted staff told him as he visited more than 10, of them across the country in recent months. He promised Rogers will return to its roots. That starts with unravelling its policies to get at the root problems with customer service, which has spurred customers to abandon Rogers at higher-than-desirable rates.
Some 17, business processes have been built up over three decades, and "it's been like spaghetti, right? In the meantime, "we will go through some bumps on the quarterlies," he said. But there will be a clear focus on customers, growth and especially pushing content across all platforms.
We do not view them as easy or quick fixes," he said in an analyst's note. Laurence at Vodafone, takes over the strategy division on an interim basis. The restructuring also splits the company's huge communications division into three, creating consumer and business units and uniting all customer experience functions under one team that reports directly to Mr.
As a result, current president of communications Rob Bruce is leaving the company at the end of the year, but will stay to run the consumer business unit until then.
Laurence said, noting that he will leave the company "with his head high. Rogers has begun internal and external searches for three interim appointments at the executive level, and more management changes could be on the horizon.
For now, "we're getting on with it," Mr. Follow James Bradshaw on Twitter jembradshaw.Since , Rogers-O’Brien has firmly established itself in the commercial construction industry as Texas’ Premier Builder and General Contractor by providing a wide range of preconstruction and construction management services.
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